Aerosol Spray Antiperspirant Voluntary Recall Statement - Canada
What You Need to Know:
You may have noticed Old Spice aerosol spray antiperspirants are not available where you shop. That is because we have made the decision to voluntarily recall specific aerosol spray antiperspirants.
To request reimbursement for your impacted product, please complete one of the below:
Why were the Products Recalled?
We decided to voluntarily recall these products to the consumer level due to the presence of benzene detected in some products. Daily exposure to the level of benzene detected would not be expected to cause adverse health consequences and we are conducting this recall out of an abundance of caution.
What is Benzene?
Benzene is a chemical compound released to the environment by both natural and industrial sources. It is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally. Based on exposure modeling and the cancer risk assessments published under the U.S. Environmental Protection Agency (EPA) (IRIS database), daily exposure to benzene in the recalled products at the levels detected in our testing would not be expected to cause adverse health consequences. That said, out of an abundance of caution, we are voluntarily recalling these specific aerosol spray antiperspirant products. Nothing is more important to us than the safety of the consumers who use our products and the quality of the products we ship.
Consumer Guidance
Consumers should stop using these specific aerosol products and appropriately discard them. Please follow your local disposal procedure for aerosol products. Information can be found through your local waste management services.
For further questions regarding the recall, please visit our FAQs (Link to FAQs below) or call our Consumer Care Team at 888-339-7689 between 9:00am-6:00pm EST Monday through Friday.
Adverse reactions or quality problems experienced with the use of this product may be reported to Health Canada either online or by regular mail.
- Complete and submit the report Online: https://www.healthycanadians.gc.ca/apps/radar/CPS-SPC-0001.08.html
- Regular Mail: Complete the form online, under the Submit Options section, select “Print and submit by post” and mail to address provided. For any questions, call 1-866-662-0666.
This recall is being conducted with the knowledge of Health Canada.
Does this recall impact Old Spice antiperspirant sticks, gels, soft solids, deodorants or body sprays?
No. All other Old Spice products are not impacted by this issue and may continue to be used as intended. This represents the vast majority of our products, including body spray products, solid sticks, soft solids and gel antiperspirants and deodorant products.
Should I be concerned?
We initiated this voluntary recall out of an abundance of caution. Daily exposure to benzene in these aerosol spray antiperspirant products at the levels detected in our testing would not be expected to cause adverse health consequences.
How can I get reimbursement?
To request reimbursement for your impacted product, please take the steps outlined under ‘what you need to know’ at the top of this page.